YBES — Customer retention platform for India's home-grown brands
Every tool you need to keep customers

Everything you need to grow regulars.

From the moment a customer walks in to the moment they bring their friends back. One platform. Every channel. Built for India.

01 · Acquire

Bring new customers in.

Two ways to turn anonymous walk-ins into known, contactable customers.

Turn walk-ins into known customers

  • QR code generator (printable, displayable)
  • Auto-enrollment via WhatsApp / SMS / Email
  • Two-sided referral rewards (referrer + referee)
  • Track which locations drive results
YBES Lead Gen — QR campaign templates for collecting walk-in customer details

Surprise them. Bring them back.

  • Budget-controlled reward pools
  • Custom designs and consolation messages
  • Time-limited campaigns
  • Coupon codes redeemable at POS
YBES Gamification — scratchcard campaigns with custom rewards
02 · Engage

Talk to them at the right moment.

A customer who hears from you is a customer who comes back.

Run multi-channel campaigns in minutes

  • Pre-built templates for every occasion
  • Audience segments by spend, visits, behavior
  • Live preview before sending
  • Credit-based pricing — pay only for what you send
  • Schedule or send now
YBES customer view — offers delivered across WhatsApp, SMS, and Email

Set it once. It runs forever.

  • Birthday / anniversary triggers
  • Win-back campaigns for lapsed customers
  • First-repeat-visit nudges
  • Cross-branch automation rules
YBES Automations — pre-built templates for birthdays, win-backs, and milestones
03 · Retain

Make them regulars for life.

Loyalty isn't a points program. It's the reason a customer chooses you over the cafe next door.

Loyalty programs your customers actually use

  • Custom reward coin name (Chilli, Beans, Stars — or anything you choose)
  • Welcome bonus for new joiners
  • Tier-based earning rates (Silver, Gold, Platinum)
  • Redemption caps to protect your margins
  • Real-time POS sync across every branch
YBES Loyalty — tier-based earn rules with custom reward coins (Chilli, Beans, Stars)

Beautiful promotions in 5 minutes

  • 50+ pre-designed templates for India
  • Layered visual editor (text, images, shapes)
  • Coupon codes redeemable at POS
  • Time-bound auto-expiry
YBES Promotions — pre-designed campaign templates for new menus, festivals, and offers
Integrations

Works with the tools you already use.

Connect YBES to your POS in 15 minutes. Send to your customers on the channels they actually use. Backed by enterprise-grade infrastructure.

POS Partners
Petpooja
Dinexpos
Vimtech VMenu
Channels
WhatsApp Business
SMS
Email
Built on enterprise-grade infrastructure
WhatsApp Business API · AWS Cloud Infrastructure · Razorpay Payments

We use enterprise-grade infrastructure so your campaigns, payments, and customer data are always safe and reliable.

Ready to bring your customers back?

Start free in 60 seconds. No credit card. No contract.

Get Free Access Today
Or book a demo