Cafes don't survive on ads. They survive on regulars.
YBES is built for the cafes where the founder knows their best customers by name — and wants every customer to feel like one.
Your espresso machine costs ₹3 lakhs. Your retention strategy costs nothing.
Cafes spend lakhs on equipment, ambience, and ads — then lose customers because nobody told them when the cinnamon rolls came out fresh.
Three ways to bring them back.
Birthday rewards that bring them back
Send automated birthday wishes with a free drink offer. Customers feel known. They bring friends. Friends become regulars.
Win back the missing regular
Hasn't visited in 30 days? YBES sends a 'we miss you' message with a comeback offer. Recover customers you'd otherwise lose to the cafe next door.
Fill slow weekday afternoons
Schedule a campaign to your top customers at 3 PM on Wednesday. 'Coffee on us between 4-6 PM today.' Turn dead hours into busy ones.
The Golden Quill grew repeat orders 3.4×.
"We were sending WhatsApp messages manually to our customers. Now YBES sends birthday rewards, win-backs, and festival offers automatically — and we've seen repeat orders climb."
Features cafes actually use.
WhatsApp campaigns
Reach customers where they actually check messages — not email.
POS integration
Real-time sync with Petpooja, Dynex, and Vimtech VMenu.
Tier-based rewards
Silver, Gold, Platinum. Reward your best customers without breaking the bank.
Festival templates
Pre-designed campaigns for Onam, Vishu, Diwali, Christmas, Eid.
Multi-outlet support
One loyalty program. Every branch. Customers earn at one, redeem at any.
Real-time analytics
See which campaigns drive repeat orders. Double down on what works.
Bring your regulars back.
Join cafes across South India using YBES. Start free in 60 seconds.
Or book a 30-min demo