Your best customer doesn't know your new collection dropped.
YBES makes sure she does. Boutique loyalty for the brands that drop new collections every season — and want to be the first text their customers see.
New collection. Old customers. No way to tell them.
Boutiques lose their best buyers between drops. They spend weeks designing a new collection — then have no system to tell their top customers it's here. YBES fixes that.
Three ways to keep loyal buyers loyal.
New-drop announcements that get read
Send a WhatsApp message with images of your new collection to your top customers — before it hits Instagram. They feel exclusive. They buy first.
Reward your top buyers
Tier your customers by spend. Send early access, free alterations, or birthday gifts to your Gold tier. They become customers for life.
Birthday and anniversary rewards
Send personalized offers on birthdays and shopping anniversaries. Automated. Branded. Tracked. Average redemption rate: 32%.
Lady Loafella turned 60% of one-timers into regulars.
"Our boutique customers don't check email. WhatsApp is how we tell them when new collections drop. YBES makes that automatic — and tracks who actually visits after the message. It's like having a head of CRM, except free."
Features built for the way you sell.
Tagged customer segments
Filter by spend, last visit, preferred style. Send the right message to the right segment.
Rich media campaigns
Send photos, lookbooks, and videos via WhatsApp. Show, don't tell.
Tier-based access
VIP, Gold, Silver. Reward your most loyal buyers with early access and exclusive offers.
Birthday + anniversary automations
Set it once. YBES sends personalized rewards on every customer's special day.
Manual customer import
Add walk-in customers from your notebook or POS. No tech setup required.
WhatsApp-first
Most boutique customers don't check email. YBES leads with WhatsApp — where your customers actually are.
Tell your customers it just dropped.
Join boutiques across South India using YBES. Start free in 60 seconds.
Or book a 30-min demo